.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Call Centers as well as called an Innovator in 2 Aragon Study Entire world reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. The company was actually acknowledged as the most tactical vendor in the artificial intelligence Broker Platforms report.At the center of Five9’s development is their vision for The brand new CX, where Artificial Intelligence Representatives as well as AI-empowered Human Representatives team up to provide hyper-personalized consumer adventures. The company lately offered brand-new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use innovation in market evolution as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Agents AI et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually additionally called a Forerunner in The Aragon Analysis Globe for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Research World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been actually named a champion of the 2024 Aragon Analysis Advancement Honor for Artificial Intelligence Get In Touch With Centers. Furthermore, Five9 has been named a Forerunner in two Aragon Study Globe documents: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. This awareness coming from Aragon Analysis emphasizes Five9’s position as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 document openings Five9 as one of the most
calculated provider measured in
the document, identifying Five9 s strategic vision for AI-driven advancement in CX. At the core of the advancement is Five9’s concept for The brand new CX where Artificial Intelligence Agents and AI-empowered Human being Representatives work together to deliver hyper-personalized, simple client knowledge. Through inspiring companies to provide transformative consumer communications while lowering prices as well as enhancing performance, Five9 is specifying brand-new specifications for AI-powered answers in the contact center field.
AI is actually fundamental for producing exceptional consumer expertises, and also our company are actually honored to be identified by AragonInvestigation as impressive for our attempts to push the smart get in touch with center forward, said Jonathan Rosenberg, Principal Innovation Police Officer and also Chief of AI, Five9. Our emphasis has actually been, and will certainly remain to be actually, assisting businesses provide those experiences along with simple devices as well as abilities. Along with each brand new innovation, our company take a progression for both Five9 and for the industry overall.
The Aragon Analysis Advancement award identifies companies leveraging visionary use modern technology to not only conform as markets modify, yet to proactively interrupt and inform exactly how their markets are going to evolve. Five9 was formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors ceremony.Five9’s commitment to technology, especially its own vision for mixing artificial intelligence Agents and AI-empowered Human Professionals, is preparing a brand new standard for exactly how companies can easily deliver hyper-personalized as well as smooth customer knowledge, pointed out Jim Lundy, Owner, Chief Executive Officer and also Lead Analyst, Aragon Analysis. This honor and report identity builds on Five9’s devotion to delivering artificial intelligence advancements for CX.
Earlier this year, the provider launched brand-new innovations, featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents, that completely transform the method business approach CX, driving far better results for each consumers and brokers. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, delivers a detailed suite of solutions to electrical power AI-elevated consumer expertises that deliver far better business results and also Take Delight to CX.
Our unified cloud-native offering permits hyper-personalized customer knowledge as well as additional encouraged workers, bring in every consumer communication extra hooked up, uncomplicated, as well as private. Relied on by 2,500 +customers as well as 1,400+ companions around the globe, Five9 brings together the electrical power of AI, our system, and also our folks to drive AI-elevated CX.To read more, visit www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Civil liberties Scheduled.
The identification of an Aragon Research study award champion is not a promotion through Aragon Analysis of any type of provider, product, or even solution. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary awards did Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Study Development Honor for Artificial Intelligence Call Centers as well as was actually named a Leader in two Aragon Analysis World reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand-new AI products performed Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to transform client adventure monitoring.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX sight impact customer care? Five9’s brand-new CX eyesight combines artificial intelligence Brokers with AI-empowered Individual Brokers to deliver hyper-personalized, simple clientknowledge while decreasing prices and strengthening efficiency.
What was Five9’s( FIVN) important role in the Aragon Analysis World 2025 record? Five9was actually placed as one of the most strategic supplier in the artificial intelligence Agent Platforms in the ICC, 2025 file, acknowledging their tactical vision for AI-driven development in CX. When carried out Five9( FIVN) acquire the AragonStudy Innovation
Award
?
Five9 was actually officially presented along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.